AI Models
AI for Hospitality

Five-star service around the clock.

Delight guests before, during and after their stay with instant, personal service — and give staff time for the moments that matter.

Start free Talk to an expert
Hospitality assistant
A guest arriving late asks about dinner options near the hotel after 10pm.
Three nearby options open late: a bistro two minutes away, a ramen bar ten minutes’ walk, and 24-hour room service. Shall I reserve a table?
Ask anything…
The challenge

What holds hospitality teams back

  • Always-on expectations

    Guests want answers at 3am, in their language.

  • Repetitive requests

    Staff spend hours on the same questions.

  • Review management

    Every review deserves a thoughtful reply.

Use cases

Six ways to put AI to work, today

Five-star service around the clock.

  • Guest concierge

    Instant answers and local recommendations.

  • Pre-arrival messaging

    Personal welcomes and upsell offers.

  • Review responses

    Thoughtful, on-brand replies to every review.

  • Staff assistant

    Policies and procedures on demand.

  • Event proposals

    Tailored proposals for groups and weddings.

  • Multilingual service

    Fluent help in guests’ own languages.

How it works

From first prompt to everyday workflow

  1. 01

    Add property info

    Amenities, policies and local tips.

  2. 02

    Deploy concierge

    Web chat and messaging.

  3. 03

    Automate replies

    Reviews and pre-arrival messages.

  4. 04

    Refine

    Learn from guest conversations.

Agents & skills

Agents built for hospitality

Give an agent a goal and it plans the steps, uses the skills you grant and reports back — with approvals wherever you want a human in the loop.

  • Guest concierge: Instant answers and local recommendations.
  • Pre-arrival messaging: Personal welcomes and upsell offers.
  • Review responses: Thoughtful, on-brand replies to every review.
Explore agents
Agent run · live

  1. Understand

    Intent & context

    Done

  2. Plan

    Break into steps

    Done

  3. Act

    Run skills & tools

    Running

  4. Deliver

    Verified result

    Queued
Outcomes

What changes when you switch it on

  • Outcome 1

    Happier guests

    Fast, personal service at every hour.

  • Outcome 2

    Empowered staff

    More time for real hospitality.

  • Outcome 3

    Stronger reputation

    Every review answered with care.

Under the hood

Foundational models, plus proprietary architecture

Every leading open model family, made sharper by the layer we built around them.

  • Routing

    The best model for each request, automatically.

  • Memory

    Your hospitality context, remembered securely.

  • Skills

    Search, read, write and call your own tools.

  • Agents

    Goal-driven workers with guardrails.

Security posture

All controls healthy

Continuously monitored

  • Encryption in transit & at rest
  • SSO & scoped API keys
  • Audit logs for every action
  • Your data never trains shared models
Security & control

Enterprise-grade from day one

  • Your data is never used to train shared models
  • Encryption in transit and at rest
  • Roles, scoped API keys and approval steps
  • Audit logs, SSO and private deployment options on higher plans
Read about our security →
FAQ

Hospitality questions, answered

Can it speak many languages?

Yes. Guests can chat in their preferred language.

Can it upsell?

Yes, with offers you define, presented naturally.

Will staff stay in control?

Yes. Set hand-off rules and approvals for sensitive requests.

Does it work for a single property?

Absolutely. Start on the Free or Pro plan.

Bring AI to hospitality — today

Start free with 2M tokens every month. Upgrade when you are ready.

Start free See pricing

Related solutions